Version 3.4 was deployed on May 12th, 2017
- Customizable Tags. The core tags used during the approval process (approved, partially_approved, approval_denied, and approval_pending) can be customized during setup. Existing accounts that would like to change these tags can coordinate with Myndbend Support.
- Collect approver names in a custom field for reporting purposes. This can be setup in Myndbend Admin > Advanced Setup.
- New Broadcast Messaging System. Myndbend can now send important messages directly to you, displayed in the Myndbend app. You'll be notified quickly when configuration errors need to be corrected. Pretty soon you'll be able to send your own messages to your agents through the app for a defined time period!
- New app setting to allow Solve status in any ticket. By default, Myndbend does not allow tickets to be solved when there are pending approvals, denied approvals, or a child ticket is open. We now have a setting (Myndbend admin > Settings tab) to turn this restriction off. However, we do not recommend it!
Give Us Feedback!
What can we do better for you? Myndbend Process Manager is continually improving, and we need your help to make it the best it can be. Please take a couple minutes to send us feedback via our contact form above, and we’ll put your feedback to good use!