Expert Help Desk Implementation
Installation, Configuration & Customization
Starting with a new help desk system like Zendesk can be intimidating and time consuming if you want to get the most out of it.
Our expert team will make sure that the transition goes as smoothly as possible, minimizing potential delays while laying a solid foundation for your system’s current and future needs.
Customer Service Engagement
In-System Features and Customized Apps
Zendesk is loaded with tools for improving customer service, but to get the most out of them takes some time investment up front.
Myndbend will work with you to develop the content you need for FAQ knowledge bases and support forums, and make the best use of Zendesk for your unique requirements.
Need to engage even more? We create custom apps and integrate third party solutions to expand your reach.
Help Desk System Consulting
Process Improvement Analysts
The Myndbend team has years of experience analyzing and improving help desk processes.
While Zendesk is the kind of tool you need for customer support success, and our implementation team will get you set up right, it’s the ongoing analysis and fine-tuning where you’ll be able to measure the success of your investment.
Trust us to refine your process until it extracts the maximum amount of customer service improvement possible from your new system.